Help centre · Game servers
Server analytics and uptime alerts
Every game server gets an Analytics & alerts page: press that button on its card in the client area. We check the server every couple of minutes, so there is nothing to install.
- Open the page. In the client area, press Analytics & alerts on your game server's card.
- Read the charts. Players over time, the busiest days and hours, uptime and, for Rust and Minecraft, unique and returning players. The last 24 hours are free.
- Choose your alerts. Tick which alerts you want for this server and where: phone push, email or a Discord channel (paste a webhook from your Discord server's Integrations settings). Press Save alerts.
- Add the badge (optional). Turn on the player badge and paste the HTML or Markdown into your website or Discord to show players online.
What you are told about
The server stopped unexpectedly and when it is back, crash loops (3 or more stops in 30 minutes), the disk filling up, and if you want them, no players for hours or the server being full. Stops you make yourself, from the client area, the console, the panel or a schedule, never raise an alert.
Quiet hours and limits
Set quiet hours to mute phone push and Discord at night; email still arrives. The same alert is never repeated within its cooldown, and each server sends at most a few alerts an hour.
Auto-restart
Turn it on to have us start the server again when it stops unexpectedly, up to the number of times an hour you choose. After that it stops trying and tells you, so a broken mod can't restart it forever.
Server analytics
For $3/month per server, see up to a year of history: weeks and months of players, peak hours, returning players and session length. Order it on the Add-ons page. Cancel any time under Billing.
Privacy
We count players; we don't keep their names or addresses. Where a game tells us who is on (Rust with Rust tools on, Minecraft), we keep a scrambled code per player that only works for your server, to count returning players.
Questions
Why don't I see player counts?
Some games don't answer outside player queries. You still get uptime and every alert except "empty" and "full".
Still stuck?
Open a ticket and our team will help. Related: Connect to your game server · Upload a world or save · Install mods and plugins · Change game version and settings · Backups and restores · Free game server address · Server templates: one-click modpacks · Automatic Rust wipes on a schedule.