Legal

Privacy Policy

Last updated October 7, 2026

Template: This page is a starting point written for IronVault. It is not legal advice. Before launch, have it reviewed for your country and business, and replace the [bracketed] details.

What we collect

• Account and order details: your name, email, billing address and the services you buy.
• Payment details: Stripe handles these directly. We never see or store your full card number.
• Support details: what you send us through the contact form, tickets and Discord, including your Discord username if you give it to us.
• Technical data: IP addresses, server logs and usage metrics, which we need to run the service and protect it against abuse.

How we use it

We use your data to provide and bill for your Services, give you support, prevent fraud and abuse, and meet our legal obligations. We do not sell your personal data.

Who we share it with

• Stripe: to process payments.
• Discord: to run support tickets and grant customer roles, if you choose to use Discord.
• Data centre providers: where your servers are hosted.
• Authorities: when the law requires us to.

How long we keep it

We keep account and billing records for as long as the law requires, usually [7] years. Server data is deleted [14] days after a Service ends. Support tickets are kept for [2] years.

Cookies

This site uses only essential storage. For example, it remembers the billing cycle and location you chose. It does not use advertising or tracking cookies.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to how we use it. Email privacy@ironvault.host and we will reply within 30 days.

Contact

[IronVault Hosting legal entity name and address]